1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a reservation, or use our services. We are committed to safeguarding your privacy and ensuring that your personal data is handled securely and responsibly.
2. Information We Collect
We may collect the following types of information:
a. Personal Information:
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Name, email address, postal address
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Payment details (credit/debit card information processed through secure payment gateways)
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Identification details, such as passport or ID number, when required by law or for check-in
b. Booking Information:
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Dates of stay, room preferences, and special requests
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Information related to your reservations, check-in, and check-out
c. Technical Information:
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IP address, browser type, operating system
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Device information, referring website, and browsing behavior on our website (via cookies and analytics tools)
d. Communication Information:
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Records of your correspondence with us, including emails, chats, and customer service inquiries
3. How We Use Your Information
We use your personal information for the following purposes:
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To process reservations and payments
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To communicate booking confirmations, updates, and relevant offers
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To personalize your experience and improve our website and services
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To comply with legal obligations and protect our rights
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To send marketing communications, where permitted by law and with your consent
4. Sharing Your Information
We may share your information with:
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Service providers and partners (e.g., payment processors, IT and marketing support, booking systems) who help us operate our business
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Authorities or law enforcement, when required by law or to protect legal rights
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Affiliated hotels or business partners, if necessary to provide services or special offers
We do not sell or rent your personal information to third parties.
5. Data Retention
Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can manage or disable cookies through your browser settings.
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no online transmission or storage system is completely secure.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
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Access, correct, or delete your personal information
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Withdraw consent for processing (where applicable)
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Object to or restrict certain types of data processing
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Lodge a complaint with a data protection authority
To exercise your rights, please contact us using the information provided below.
9. Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from minors.
10. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us at:
Bed & Breakfast Zunderdorp
Address: Termietergouw 10, 1027 AD, Zunderdorp, Amsterdam
Email: info@bnbzunderdorp.nl